Customer Gravity
Upstream trust intelligence infrastructure
Make relational intensity measurable before financial movement. Two perspectives. One platform.
Corporate Perspective
Subscribe to relational telemetry and structured trust intelligence without controlling contributor signal.
Customer Perspective
Document trust events as structured signal. Retain ownership independent of corporate control.
Why Two Perspectives
Organizations need structured relational telemetry to measure trust drift before it forms financial impact. Customers need agency to document experiences as structured signal without corporate interference.
Customer Gravity separates listening infrastructure from editorial control. Corporations subscribe to intelligence. Contributors retain ownership of signal.